Privacy Policy

Piaassa Bar and Restaurant is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Name

  • Email address

  • Phone number

  • Reservation or booking details

  • Any information you submit through our contact or booking forms

b) Non-Personal Information

  • Browser type

  • Device information

  • Pages visited on our website

  • IP address (used only for analytics and security)

2. How We Use Your Information

We use your information to:

  • Process table reservations and enquiries

  • Respond to customer messages

  • Improve our website and services

  • Send confirmation or important service-related messages

  • Comply with legal obligations

We do not sell or rent your personal information to third parties.

3. Cookies

Our website may use cookies to:

  • Improve user experience

  • Analyze website traffic

  • Remember user preferences

You can disable cookies through your browser settings at any time.

4. Third-Party Services

We may use trusted third-party services such as:

  • Google Maps (for location display)

  • Analytics tools (to understand website usage)

These third parties have their own privacy policies and we are not responsible for their practices.

5. Data Protection & Security

We take appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure.

6. Your Rights (UK GDPR)

You have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Withdraw consent at any time

To exercise these rights, please contact us using the details below.

7. Data Retention

We keep your personal information only as long as necessary for business or legal purposes.

8. Children’s Information

Our website is not intended for children under the age of 13, and we do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.